Excellent service, bought as birthday gift for later this month so no reaction from child as yet but doll is beautifully made.
Tuesday, 22 January 2019 | Faye
At first, when I saw the dolls online, to be honest, I thought they were a little ugly and weird looking. But the more I saw the more I grew to like them. It took me a long time to choose which doll I wanted to get for my little one as there is so much choice. But I feel I made the right one. Olivia sleeps with Alice every evening and is played with all the time. My little one loves this doll and so do we. Canï¿½t recommend this enough. Worth the money for sure.
Tuesday, 22 January 2019 | Carol
A beautiful doll. Lovely clothes that are even better in real life. This doll is big so better for older children than toddlers I would say.
Tuesday, 22 January 2019 | Hannah
My Daughter got Olivia for her second birthday and wasn't too interested at first, but after a few months it became her favourite doll and now it often has to come out with us because she won't put it down! Lovely quality dolls so glad we spent the extra buying Rubens.
Post Brexit Customs Rules
GB - We are based in NI. Therefore there are NO customs charges or additional charges for deliveries to GB addresses. What you see is that you pay!
ROI/EU - We are based in NI. Due to the NI protocol, for customs and VAT purposes we are part EU customs. Therefore there are NO customs charges or additional charges for deliveries to ROI/EU addresses. What you see is that you pay!
We hope you will be 100% delighted with your purchase. However, if for any reason you are not satisfied you are welcome to return your purchase to us, this is our No Quibble guarantee :
All returns must be returned to us within 30 days after you receive your delivery, following the steps outlined below.
Items must be returned unused in their original packaging, and arrive back with us in a resaleable condition. Pack everything up carefully and securely in suitable outer packaging (eg a box with sufficient protective material) so as not to damage the product packaging. Please do not put labels directly onto products for return, these will be classed as non-saleable.
With all returns, please include a completed returns form (including order number). This can be downloaded here: Click here to download a returns form. If you do not have a printer, just write out the details on the form on a page and include it with your return.
Please allow up to 7 working days for our team to process the return. Refunds will be done via the method you paid.
Christmas returns. We know you shop early for Christmas, so for any items bought between September & December, you can return up until the 7th January with a no quibble return guarantee.
Shipping & Handling - Customers are accountable for return shipping charges. Remember PayPal returns may refund your shipping costs if you have purchased using them, details Paypal Shipping. We suggest a recorded or signed for delivery service so the parcel is insured and can be tracked. Goods are the customer’s responsibility until they arrive at our warehouse.
Faulty items - If you receive an item that is faulty, we will send you a pre-paid label for return. Just use the contact us page to request one, sending images of the fault.
Store Return Can I return a telephone or Web order at the Baba Me shop? - Yes, you can return non-faulty goods to our shop. You will need to take your Invoice/Receipt with you as proof of purchase. Depending on staff present, the refund will be processed immediately or tasked to customer services to refund (not all store staff are trained in online refunds).
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